Guide patients to care faster, and equip them for a healthier future

AI digital workers for healthcare systems and clinics. Capture intake, fill schedules, close care gaps, and keep patients on plan across Voice, Text and Email.

Backed by

OutRival AI Agents take on the load so your care teams can focus on what matters most, people.

Patient Intake Assistant

Skilled in:

  • Digital Registration
  • Insurance & Benefits Capture
  • Consent Forms & Document Upload
  • Warm Handoff to Staff

Complete pre-visit tasks so clinical teams can focus on care.

Scheduling Assistant

Skilled in:

  • Recall & Waitlist Outreach
  • Reschedule After Cancellations
  • Pre-Visit Reminders
  • Ride-Share & Directions Linkouts

Keep schedules full, reduce no-shows, and close gaps in care.

Post-visit Followup Assistant

Skilled in:

  • Symptom & Recovery Check-Ins
  • Medication Reminders & Refills
  • Education & PROMs Capture
  • Escalation to Care Teams

Support recovery and adherence after the visit.

Why healthcare teams use OutRival

Healthcare providers choose OutRival to improve patient access, reduce no-shows, and keep clinical teams focused on care.

Always-On Coverage

Always-on coverage in the languages you choose, with clear escalation to staff.

Consistent Answers

Reliable guidance on preparation, instructions, locations, and office policies.

Proactive Disruption Support

Faster reschedules and smoother intake during peak demand.

Seamless Human Handoff

Timely reminders and post-visit follow-up that reduce no-shows and readmissions.

Easy to Brand

Your tone, your voice library, your approval rules.

Digital Workers That Drive Results

Multi-Channel Engagement

From the first inquiry through confirmation, Digital Workers answer in seconds on the channel customers prefer. They tailor interactions across calls, SMS, voicemail, and email, keep context in one thread, and guide the next best step to lift conversions.

Proactive Outreach

Agents reach out automatically with timely callbacks, reminders, and recovery sequences. They reschedule missed appointments, revive abandoned bookings or forms, and cover evenings and weekends so you do not lose momentum.

Fully Integrated

Connect to leading EHRs that offer FHIR APIs, including Epic, Oracle Health, and athenahealth so each patient interaction is informed by real history and preferences. Data sync, smart routing, and a single view of the customer remove manual work and make personalization simple.

Secure & Compliant

Built with consent capture, preference management, and audit trails. Supports caller ID trust for voice, verified messaging where available, email authentication, and privacy controls. SOC 2 in place, with industry-specific controls like HIPAA or PCI when required.

The OutRival Difference

Healthcare isn't just another industry, it's deeply human. That's why we design AI that blends efficiency with empathy.

Proven Results

70% Reduction in Routine Tasks
Shift your team's focus from administrative work to meaningful customer engagement.

24/7 Multilingual Support
Extend your reach without straining resources, ensuring customers get help whenever they need it.

Expert Partnership
We're an extension of your team, bringing domain expertise and proven strategies to help you hit your goals.

Seamless Integration
Quickly connect OutRival to your CRM and core systems without complicated installations.