# A New Way to Enroll & Engage Students

Empower your advisors to spend more time on meaningful conversations, while AI-powered digital workers handle calls, follow-ups, and real-time inquiries.

#### Backed by

## Meet Your Digital Workers

Customize the AI Agent's Name, Skills, Tone, and Voice to represent your University Brand Voice.

### Admissions Assistant

Skilled in:
- Proactive Follow-Ups
- Enrollment Guidance
- Call Scheduling

Streamlines the applicant journey from inquiry to enrollment by engaging students in real time, answering questions, and sending proactive follow-ups.

### Financial Aid Advisor

Skilled in:
- Payment Guidance
- Call Transferring
- Multi-Channel Support

Handles tuition, aid, and billing queries, offering clear guidance on scholarships, payment plans, and more.

### Receptionist

Skilled in:
- 24/7 Coverage
- FAQ Resolution
- Multilingual Support

Acts as your friendly, always-available front desk, fielding campus questions and routing inquiries to the right department.

## Common Admissions Pain Points

### Overwhelmed Advisors

Advisors juggle 500–1,000 applicants each, leaving limited time for the personal conversations that truly drive enrollment decisions.

### Personalized Responses to Inquiries

Lack of timely, personalized follow-up can push prospective students toward other learning options.

### Missed Connections

With low email open rates and crowded inboxes, many prospective students never see your outreach, reducing engagement and enrollment potential.

### Manual Updates

Constant repetitive tasks and routine communications make it difficult to keep data accurate and free up staff for higher-value activities.

### Limited Coverage

Nights, weekends, and peak periods can leave gaps in support, especially across multiple languages, without the resources to expand your team.

## Digital Workers That Drive Results

### Multi-Channel Engagement

From the first inquiry through confirmation, Digital Workers answer in seconds on the channel customers prefer. They tailor interactions across calls, SMS, voicemail, and email, keep context in one thread, and guide the next best step to lift conversions.

### Proactive Outreach

Agents reach out automatically with timely callbacks, reminders, and recovery sequences. They reschedule missed appointments, revive abandoned bookings or forms, and cover evenings and weekends so you do not lose momentum.

### Fully Integrated

Seamlessly connect with your Student Information System (SIS), CRM, and other platforms, no lengthy IT setup or complicated integrations required.

### Secure & Compliant

Built with consent capture, preference management, and audit trails. Supports caller ID trust for voice, verified messaging where available, email authentication, and privacy controls. SOC 2 in place, with industry-specific controls like HIPAA or PCI when required.

## The OutRival Difference

Join the forward-thinking institutions across the nation that trust OutRival to optimize their student experience.

### Proven Results

#### 70% Reduction in Routine Tasks

Shift your team's focus from administrative work to meaningful customer engagement.

#### 24/7 Multilingual Support

Extend your reach without straining resources, ensuring customers get help whenever they need it.

#### Expert Partnership

We're an extension of your team, bringing domain expertise and proven strategies to help you hit your goals.

#### Continuous Improvements

Your organization stays on the cutting edge by leveraging the latest developments in AI and voice technology, so you remain ahead of the curve.

### Seamless Integration

#### Minimal IT Demands

Quickly connect OutRival to your CRM and core systems without complicated installations.

#### Rapid Deployment

Go live in weeks, not months, and start realizing ROI faster.